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Legal document

Terms of Use

Last updated: 2026-05-14

Rules for accessing and using AltiGames games and services.

These Terms of Use ("Terms") govern access to and use of the games in the AltiGames portfolio by Players on all supported platforms (iOS, Android, web). They form a contract between the Publisher and each Player. Use of a game constitutes full acceptance of these Terms.

These Terms may be supplemented by an annex specific to a given game (anti-cheat, game-specific moderation rules, user-generated content, etc.) which prevails for the matters it governs.

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  • Legalcontact@altigames.fr
  • Privacycontact@altigames.fr
  • Supportcontact@altigames.fr

1. Definitions

"Publisher" means AltiGames, whose details are listed in the Legal Notice. "Player" means any natural person using a AltiGames game, whether or not they hold an Account. "Account" means the digital identity assigned to the Player, whether anonymous (guest mode) or linked to an email. "Game" and "Service" mean any title in the AltiGames portfolio, its content, features, servers, related websites and mobile applications. "User Content" means any data, text, image or creation published by a Player in a Game.

2. Purpose and acceptance

These Terms govern access to AltiGames Games and their use by Players, whether they use a guest Account, an email Account or a social sign-in (Apple, Google). Acceptance of the Terms is evidenced by use of the Game and, where applicable, by the explicit creation of an Account.

The Publisher may amend these Terms at any time. Any substantial change is notified to the Player inside the Game and by email, at least fifteen (15) days before its entry into force. Continued use of the Game beyond that date constitutes acceptance of the new Terms. A Player who disagrees may delete their Account at no cost.

3. Game access

AltiGames Games are available free of charge from the App Store, the Play Store or directly from a supported web browser. An internet connection is required for multiplayer features, cross-device sync and progression backup on the Publisher's servers.

Some features may work offline (solo games, training exercises, local dictionary). Minimum technical requirements (iOS / Android version, supported browsers, recommended bandwidth) are listed on each Game's page. The Publisher does not guarantee operation on unsupported configurations.

Access to the Game may be restricted in certain countries for regulatory, fiscal, licensing or age-rating reasons. The Publisher reserves the right to block access from a territory where the Game is not distributed.

4. Accounts, authentication and security

Three sign-in modes coexist: guest mode (anonymous Account stored locally and synchronized without email), email/password Account, and Apple or Google social sign-in. A Player may convert a guest Account into a full one at any time without losing progress.

Credentials (email + password, social token, device secret for guest mode) are strictly personal and must not be shared or transferred. The Player is fully responsible for keeping authentication means confidential and for any action performed from their Account, including any purchases.

Passwords are stored exclusively as Argon2id hashes and are never visible to the Publisher. If forgotten, an email-based reset procedure is available. Multi-factor authentication may be voluntarily enabled by the Player if the feature is exposed in the Game.

The Player undertakes to notify the Publisher without delay of any unauthorized use of their Account or any compromise of their credentials, by writing to the support address listed in the Legal Notice. The Publisher takes reasonable technical measures to suspend the relevant sessions and rotate tokens.

5. Minors and parental authorization

AltiGames Games are accessible to children in accordance with the age rating assigned by each Platform (PEGI, ESRB, etc.). Creating an Account with email requires the Player to be at least fifteen (15) years old, in accordance with article 8 of the GDPR as transposed into French law in article 7-1 of the French Data Protection Act.

Below that age, the consent of the holder of parental authority or the legal representative is required for the creation of an email Account. Guest mode remains accessible to minors under fifteen (15) years without any email collection. It is the responsibility of parental-authority holders to supervise the child's use of the Game and, where appropriate, to enable the parental controls available on the Platform.

6. Authorized and prohibited use

The Player undertakes to use the Games in a fair-play spirit, in accordance with applicable law and the Games' internal rules. The Games are intended for personal, non-commercial use. Any commercial exploitation, large-scale automation or reuse of the Games or their content for promotional purposes is prohibited without the Publisher's prior written consent.

The following are notably prohibited: use of bots, scripts, external solvers, cheat dictionaries or AI assistants during ranked matches; modification of the client (APK, IPA, JavaScript) or interception of network traffic to gain an advantage; creation of multiple accounts to manipulate the ELO ranking, evade a suspension or manipulate social features; harassment, hateful or discriminatory display names, chat messages or User Content; deliberate exploitation of bugs to the detriment of other Players; any attempt to compromise the integrity, security or availability of the Service (intrusion, denial of service, hostile reverse engineering).

Any breach of these rules may lead, depending on its severity, to a warning, invalidation of the games concerned, removal of fraudulently acquired ELO points, deletion of the contentious User Content, temporary suspension or permanent ban of the Account, without prejudice to any civil or criminal remedy.

7. Player content and responsibilities

The Player warrants that they hold all rights necessary for the User Content they publish or upload in a Game (display name, avatar, message, drawing, creations in Games that support them such as AltiBuild or AltiPixy). The Player notably warrants that such content does not infringe the copyright, trademarks, privacy or image rights of third parties.

By publishing User Content, the Player grants the Publisher, free of charge, a non-exclusive license, for the legal term of rights, to reproduce, represent, adapt and communicate the content to the public, strictly limited to what is necessary to operate the Game, promote it and improve the Service.

The Player may withdraw their User Content at any time, subject to backup copies necessary for operating and securing the Service, and any legal retention obligations imposed on the Publisher.

8. Moderation

The Publisher carries out a posteriori moderation on User Content. Any Player may report User Content they believe to be contrary to these Terms, to the law or to the Game's moderation rules, using the built-in reporting function or by writing to the contact address listed in the Legal Notice.

Reports of manifestly illegal content (advocacy of hate, child sexual abuse material, incitement to violence, etc.) are processed as a priority and, where appropriate, escalated to the competent authorities, in accordance with article 6-I-7 of the French LCEN Act. The Publisher may remove or render inaccessible any content reported as manifestly illegal without prior notice. Other reports are processed within a reasonable time and lead to a reasoned decision, subject to appeal with support.

9. Access suspension or restriction

In case of breach of these Terms (cheating, harassment, fraud, abusive chargeback, security threat, etc.) or in case of security risk, a Player's access may be suspended temporarily or permanently, with prior notice where the situation allows and where severity does not preclude it.

Duration and scope of the suspension are proportionate to the severity of the breach and its possible recurrence. The sanctioned Player may appeal the decision by writing to the contact address listed in the Legal Notice, setting out the facts and any exculpatory evidence. The Publisher provides a reasoned reply within a reasonable time.

No refund is due for Paid Services whose suspension results from a Player misconduct. Conversely, where a suspension is found by the Publisher to have been wrongful, the subscription is extended pro rata.

10. Availability, maintenance and evolution

Games may be subject to planned maintenance, announced where possible on the Publisher's social media or inside the application, and to unplanned maintenance in case of technical incident. The Publisher does not guarantee a contractual uptime rate for free or freemium Games.

The Publisher ships regular updates to its Games (new features, balancing, bug fixes, anti-cheat). Some updates may change the game experience or remove rarely used features. Substantial changes are announced in the Game; minor changes may be deployed without prior notice.

The Publisher reserves the right to end a Game ("sunset") if its operation ceases to be economically or technically viable. In case of sunset, the Publisher informs Players at least ninety (90) days in advance, disables sales of related Paid Services and, where applicable, offers a pro rata refund for ongoing Paid Services.

11. Intellectual property

AltiGames Games, their source code, artwork, audio, dictionaries, designs, trademarks, trade names, logos and any other component are protected by copyright, trademark and intellectual-property law. No rights are granted to the Player beyond a personal, non-transferable license, limited to the duration of use of the Game and revocable in case of breach of these Terms.

When a Game is inspired by an existing concept (e.g., Scrabble®, registered trademark of Mattel and Hasbro), it is an original AltiGames creation that is not developed, edited or affiliated with the original concept's rights holder. No confusion shall be created between the AltiGames Games and the source brands.

Any reproduction, representation, distribution, commercial exploitation, modification, decompilation or reverse engineering of the Games or their components, in whole or in part, on any medium, is strictly prohibited without the Publisher's prior written consent, subject to legal exceptions (interoperability, personal backup, citation, etc.).

12. Force majeure

Performance of obligations under these Terms is suspended in case of a force-majeure event within the meaning of article 1218 of the French Civil Code, reasonably beyond the affected party's control and whose effects cannot be avoided by appropriate measures.

The following are notably considered force-majeure events: natural disasters, armed conflicts, decisions of public authorities, prolonged unavailability of an essential third-party supplier (host, distribution Platform), pandemic, large-scale cyberattack not attributable to a security failure of the Publisher. If the event lasts more than thirty (30) days, either party may terminate the contract without compensation.

13. Severability

If any provision of these Terms is declared null, unenforceable or non-opposable by a court decision or by application of mandatory law, the remaining provisions remain in full force and are interpreted so as to give effect, as far as possible, to the original common intention of the parties.

14. Transfer and assignment

The Player's Account is strictly personal. It may not be assigned, sold, exchanged, rented or transferred to a third party, free or for consideration, except in exceptional circumstances (succession) assessed case by case by support, upon presentation of appropriate supporting documents.

The Publisher may freely assign the contract to a third party in case of business transfer, merger, acquisition or restructuring, provided that it informs Players within a reasonable time and ensures continuity of the Service under at least equivalent conditions.

15. Limitation period

Any contractual action relating to the performance of these Terms lapses after five (5) years from the day the Player knew or should have known the facts allowing its exercise, in accordance with article 2224 of the French Civil Code. More favorable consumer-protection rules prevail.

16. Governing law and jurisdiction

These Terms are governed by French law, without prejudice to mandatory consumer-protection rules applicable to the Player in their country of habitual residence.

In case of a dispute, the Player undertakes to contact the Publisher beforehand by email to seek an amicable solution. Failing agreement within one (1) month, the French courts have jurisdiction, without prejudice to the consumer's right to bring the dispute before the court of the place where they are domiciled.

The Player consumer may also use, free of charge, a consumer mediator (see economie.gouv.fr) or the European online dispute resolution platform (ec.europa.eu/consumers/odr).

17. Contact

For any question relating to these Terms, a specific Game or your Account, please write to the contact address listed in the Legal Notice. The Publisher undertakes to respond within a reasonable time, usually under forty-eight (48) business hours.

Privacy-related requests (Account deletion, access, rectification, portability, etc.) follow the procedure described in the Privacy Policy. Direct Account deletion is available in the application: Settings → Account → Delete my account.

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